Access your Income Report

The Income Report will be sent by Itaú Unibanco until the base year 2023. From 2024 onwards, it will be sent by CSU Digital’s new custodian bank, BTG Pactual.

Therefore, to access the Income Report up to the base year 2023, register on the Digital Correspondence Portal at

The platform allows investors to view, save, print and send their Income Reports by e-mail.

Investor Service Channel

To clarify doubts about income reports up to the base year 2023 call 3003-9285 (capitals and metropolitan regions) and 0800 720 9285 or 0800 720 5299 (other locations).

*The opening hours are weekdays from 9am to 6pm.

From 2024 onwards, BTG Pactual’s customer service e-mail address is